Frequently Asked Questions
Can I use the Banana CV Builder for free?
Absolutely. You can create your CV and cover letter completely free of charge within the Free Banana package. You can choose from several types of templates and colour variants, and you receive the finished documents in PDF format. If you want to go a bit wilder with your CV and have access to a broader list of tools, you should consider the paid versions of our wizard, i.e. Small Banana and Big Banana.
How do payments and settlements work?
You can pay for a given package in two ways: by electronic bank transfer to your bank account or by credit card, from which a predetermined amount will be debited. Information on costs can be found in the "Pricing" tab.
How do I cancel my subscription?
If you have subscribed and have not yet generated any CVs, you can cancel your subscription. In this case, please contact our administrative department using the form available in the "Contact" tab. In the body of your message, provide the subject and the reason why you want to cancel your package. We will reply as soon as possible. However, if you have already created and downloaded your CV, you cannot cancel your subscription and request a refund.
How can I delete my account?
You can delete your account yourself from your profile. Simply click on the "Delete account" section. We will ask you in advance why you want to delete your account and that's it. All the information you provided will be deleted. But remember, you can always come back to us!
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